Professional IT Services For Your Business
We provide flexible IT Support on the telephone, remotely or on site. Additionally, we provide a comprehensive range services designed to mitigate the IT challenges facing small and medium size enterprises.
To most small businesses the IT utilised, is mission critical. Our remote diagnostics will often tell us you have a problem before you know. We make sure you are up and running as a matter of urgency after any issues.
All our engineers are based in Derby. They have customer skills as well as technical ability. We are proud to serve companies who have one or a thousand machines. Every customer faces different IT challenges, therefore CCS offer a wide range of flexible support services.
Our service is outstanding and we are very proud that in the 8 years since our establishment, we have never lost a customer. Our IT Support is rapid and effective with over 90% of incoming problems solved within two minutes and 93% of calls being resolved on the first phone call.
We believe in honesty and transparency. Our prices are amongst the lowest in the market place. We have the courage to print our prices for anybody to see. This is far from common in our industry.
If your enterprise uses IT, we can help.
We Look After You
WE ARE VERY PROUD THAT SINCE OUR ESTABLISHMENT IN 2008, TO THIS DAY, WE HAVE NEVER LOST A CUSTOMER.
THIS IS WHY:
The customers’ needs drive everything we do. Our customers are very loyal and we think our deep loyalty is the least they should gain in return.
The first is all things IT. Second is the challenges of running small and medium sized enterprises. The latter being as important as the first.
We never underestimate how important your IT infrastructure and data is to your business.
Why Choose CCS?
Every successful company needs to balance the aspirations of its customers, its workforce and its owners. We have achieved this balance.
Every aspect of our business is geared towards sustainable growth. We have no interest in short-sighted high margins but only long term business relationships that are both symbiotic and profitable.
Complete Computer Solutions are committed to delivering market leading IT services and support to our clients.
We are have never lost a single customer because we are passionate about customer service.
Our technical engineers have an absolute wealth of IT knowledge. They love what they do and it shows. However, we understand that our success has come from technical knowledge blended with customer service.
So if you call to report an emergency we will respond as such. We resolve over 96% of incoming calls within 5 minutes and at the first time of asking
We have a wealth of business IT knowledge however this is only half the story. The more we understand your company’s objectives and strategies, as well as your IT strategy the better we can assist.
This is why we offer Free IT audit and free 3 months IT support giving us an opportunity to learn about your business and for you to learn about our service.
As a company that relies totally on IT to function we needed a company that would react to our problems and be proactive in ensuring that very few occur.